1. Who We Are (Data Controller)

Skilserve trading as Skilserve, registered at London, UK, is the data controller.

2. Personal Data We Collect

• Provided by you: name, work email, phone number, company, job title, project details, budget range, messages and files.
• Collected automatically: IP address, browser and device type, pages visited, referring site, approximate location, and cookie identifiers.
• From business tools: limited data from analytics, advertising, chat, scheduling, CRM, email, security and hosting providers.
• Recruitment and staffing data (if applicable): CVs, work history and references, handled under a separate notice for candidates.

3. How and Why We Use Personal Data

We do not make automated decisions that have legal or similarly significant effects on you.

4. Cookies and Similar Technologies

Cookies are small files stored on your device. We also use pixels, tags and local storage.

• Strictly necessary: security, form submission, consent records and page delivery. These do not need consent.
• Analytics: help us understand how the site is used. Only with your consent.
• Marketing: measure campaigns and show relevant ads. Only with your consent.
• Functional: chat, scheduling and embedded media. Used when you choose to interact.

Your choice: use the cookie banner to accept, reject or manage non-essential cookies, or change settings in your browser. Blocking some cookies may affect site features.
Cookie table: list each cookie or tool in use: name · provider · purpose · category · duration.

5. Who We Share Data With

We do not sell personal data. We share it only where needed with:

• Hosting, infrastructure, security and maintenance providers.
• Analytics, advertising, CRM, email, chat and scheduling providers.
• Accountants, lawyers, auditors, insurers and other professional advisers.
• Public authorities where the law requires.

These providers act under written agreements and may only use data on our instructions.

6. International Transfers

Some providers or team members may process data outside the UK. Where they do, we use safeguards such as the UK International Data Transfer Agreement or the UK Addendum to the EU standard contractual clauses, or transfers to countries with UK adequacy regulations.

7. How Long We Keep Data

8. Security

We use technical and organisational measures such as access controls, encryption where appropriate, secure hosting, backups, logging and supplier checks. No system is completely secure, but we work to protect data in proportion to the risk. [Mention certifications only if held.]

9. Your Rights

Under UK GDPR you may have the right to: be informed; access your data; correct it; have it erased; restrict or object to processing; data portability; withdraw consent at any time; and object to direct marketing. We respond within one month.
To use your rights: email info@skilserve.com. We may ask for proof of identity.
Complaints: please contact us first. You may also complain to the Information Commissioner’s Office (ico.org.uk, 0303 123 1113).

10. Marketing Preferences

We send marketing only where the law permits. Unsubscribe any time via the link in an email or by contacting info@skilserve.com. We do not make marketing consent a condition of an enquiry.

11. Children

Our website and services are for business users and are not directed at children. We do not knowingly collect children’s data.

12. Third-Party Links

Our site may link to other sites. We are not responsible for their privacy practices or content.

13. Changes to This Notice

We may update this notice. The date at the top shows the latest version. Significant changes will be highlighted on the site.

14. Contact

Skilserve, London · info@skilserve.com · 0333 054 1257